Updated 19 October 2026
Privacy policy
mkovr.app is run by MKOVRS LLP (“MKOVR”, “we”), which offers home extensions and renovations as Madras Makeovers. This page explains what we collect when you use the site, why, who we share it with, and the choices you have.
What we collect
- Feasibility-check requests: your name, mobile number, locality and the kind of work you are interested in, when you book a free check.
- The AI design preview: the photo of your house you upload, the email address and location you enter, the extension you choose, the designs generated for you and any feedback you give on them.
- WhatsApp: if you message us, we receive your number and whatever you send, such as photos of your house.
- Usage information: pages visited, the device and browser used, and how you reached the site, through Google Analytics and Google Ads cookies. To limit free AI previews per visitor, we store a one-way hash of your IP address rather than the address itself.
We do not ask for payment details, identity documents or property papers on this site.
How we use it
- To call or message you back, arrange a site visit and prepare a cost estimate.
- To create the AI design preview you asked for.
- To understand which pages and adverts bring enquiries, so we can improve the site and our advertising.
- To keep the site secure and the free preview available to everyone.
We use your details only for these purposes, and only with your consent, which you give by submitting a form or messaging us. We do not sell your personal data, and we do not use it to send marketing you did not ask for.
Who we share it with
We use these service providers to run the site. They process data on our behalf:
- Supabase stores form submissions and uploaded photos (servers in Singapore).
- Google: the Gemini API creates the AI previews from your photo; Google Analytics and Google Ads measure visits and enquiries.
- Vercel hosts the website.
- WhatsApp (Meta) carries messages you send us on WhatsApp.
Some of these providers store or process data outside India. We may also disclose information where the law requires it.
Cookies
Google Analytics and Google Ads set cookies to count visits and to tell us when an advert led to an enquiry. You can block or delete cookies in your browser settings; the site works without them. You can also manage how Google uses your data for ads at adssettings.google.com.
How long we keep it
We keep enquiry details and uploaded photos for as long as we need them to respond to you and follow up. If you become a client, we keep project records for the length of the project and as long as the law requires afterwards. You can ask us to delete your details at any time.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us to tell you what personal data we hold about you, correct or update it, or delete it, and you can withdraw your consent at any time. To do any of these, or to raise a concern, email mkovrsllp@gmail.com or message us on WhatsApp at +91 99623 69024. We will reply as quickly as we can. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Security
Form submissions and photos are stored in a private database that visitors cannot browse, and the site is served only over an encrypted (HTTPS) connection. No system is perfectly secure, but we take reasonable steps to protect your data.
Contact us
The Executive Zone, No. 766, Shakti Towers
Anna Salai, Chennai 600 002
Tamil Nadu, India
Email: mkovrsllp@gmail.com
We may update this policy; the date at the top shows the latest version. See also our contact page.